Cancellation and Refunds
This English text is a courtesy translation. The Turkish original is the legally binding version and prevails in case of any difference.
In short: Cancel any time and keep using your plan until the end of the period. Cancel during the trial and you pay nothing. Anyone who asks within 14 days of a payment gets a refund.
Cancelling your subscription
- Sign in on the website and open the My subscription page.
- Tap “Cancel” and confirm the cancellation on the Paddle page that opens.
- Plan features stay available until the last day of the period and you are not charged for the next one. Your records are kept; you continue on the Free plan.
Subscriptions bought through a mobile app store (App Store, Google Play) must be cancelled in that store’s subscription settings.
Free trial
If you cancel before the 7-day trial ends, nothing is charged. If you have not cancelled by the end of the trial, the first period’s fee is charged.
Refunds
- Within 14 days: you can request a refund within 14 days of your first payment or a renewal. The full amount is refunded to the card you paid with.
- After 14 days: past periods are not refunded; if you cancel, you keep access until the end of the period.
- Plan upgrades: a difference payment is subject to the same 14-day rule.
- If you could not use plan features because of a fault in the Service, write to us regardless of timing; we will review it and give a partial or full refund.
How to request a refund
Use the link in the invoice email from Paddle, or write to [Email] from your account’s email address. Once approved, the amount reaches your card within 14 days at the latest; depending on your bank it may take a few more days to appear on your statement. A refunded subscription ends immediately.
Your statutory rights
These terms do not limit the right of withdrawal in the Distance Sales Agreement or your rights under Turkish Consumer Protection Law No. 6502.